Nintendo has announced it will no longer offer repairs for the New Nintendo 3DS due to a depletion of replacement parts. This decision, while expected for hardware that has been around for over a decade, was confirmed through a translated social media post from Nintendo’s Japanese support team. The company has officially run out of the necessary components to service these devices.
In addition to the New Nintendo 3DS, repairs for the Nintendo 2DS and New Nintendo 3DS LL (known as the XL model in the US) will also be discontinued once the current stock of replacement parts is exhausted. This move signals the end of official repair services for these models, following a general trend of phasing out support for older hardware.
Nintendo halted the manufacturing of the entire 3DS line in 2020, concluding a successful era for its handheld consoles. By the end of 2016, the New 3DS and New 3DS XL had sold nearly 10 million units globally, and the entire 3DS family had reached nearly 76 million units sold by 2020. This reflects the significant impact and popularity of the 3DS series throughout its lifespan.
Currently, US customers can still access repair services for later models of the 3DS XL. For those with New 3DS units, DIY repairs are an option, with third-party repair platform iFixit offering parts and guides online. However, as with any aging technology, users should handle their devices with care, as the longevity of such hardware is limited, much like the now-defunct 3DS eShop.