Samsung Halts One UI 7 Rollout After Lock Screen Bug Disrupts Galaxy S24 Users

Samsung has temporarily paused the global rollout of its highly anticipated One UI 7 update after users reported a major bug that prevented them from unlocking their phones. The issue first came to light through tech leaker Ice Universe and has mainly affected Galaxy S24 users in South Korea. Following multiple user complaints, the company decided to halt the update process to address the unlocking glitch.

Samsung Pauses Global Rollout to Ensure Stability and Quality Across Galaxy Devices

In response to the problem, Samsung has pulled the update for all Galaxy devices worldwide, regardless of model or region. The company emphasized that this move is a precaution aimed at ensuring a smooth and reliable user experience. In a statement to CNET, Samsung confirmed that the new rollout schedule for One UI 7 would be announced soon, reinforcing their commitment to delivering quality updates.

The One UI 7 update began rolling out on April 7, starting with the latest Galaxy S24 series, followed by the Galaxy Z Fold 6 and Z Flip 6. The plan was to gradually extend the update to older Galaxy phones and tablets. This phased rollout was part of Samsung’s strategy to bring enhanced software features to its flagship and foldable devices first before expanding access to a broader range of products.

AI Features Drive One UI 7 Forward, Despite Temporary Setback in Rollout Strategy

One UI 7 represents a major step in Samsung’s software evolution, introducing a fresh interface powered by artificial intelligence. The update includes advanced AI-driven tools for video editing, text generation, and personalized suggestions, such as dinner locations. These features are designed to make smartphones function more like intelligent personal assistants, offering users a more customized and interactive experience.

Despite the setback, industry experts believe the bug is unlikely to significantly impact Samsung’s overall AI strategy. Analyst Carolina Milanesi from Creative Insights noted that while the bug is inconvenient, it’s better to delay the update than to offer a subpar user experience. She added that most users are still experimenting with AI features and are not yet making purchasing decisions solely based on them, suggesting that the pause is a minor hiccup in Samsung’s broader plans.