On Thursday, July 25, Netflix released its updated app for Windows via the Microsoft Store, but the new version has been met with disappointment from users. The update had been announced back in May, with Netflix indicating that the native app would be phased out by June. After experiencing some delays, the new version was tested in July before being officially launched.
The primary change in this update is that the Netflix Windows app is no longer a standalone application. Instead, it has been replaced by a Microsoft Edge-based web app that essentially runs netflix.com. This shift from a full-fledged app to a web app has not been well received by users who expected more functionality from the update.
Netflix’s New Windows App Disappoints Users by Dropping Offline Viewing Feature
One of the most significant drawbacks of the new app is the removal of the download feature. Previously, users could save content locally for offline viewing, which was particularly useful for those who traveled frequently. The absence of this feature in the new web app version is seen as a major regression, limiting the app’s utility for many users.
Critics, including Windows Latest, have labeled the new app as “awful” and “pointless,” arguing that there is no substantial difference between using this web app and accessing Netflix through any standard web browser. This sentiment highlights the frustration of users who feel that the update does not enhance their viewing experience.
Netflix has stated that the new version includes access to live events and compatibility with ad-supported plans, among other features. However, these additions do not compensate for the loss of the download capability.
Netflix has clarified that while browser streaming and the new app do not support downloads, offline viewing is still available on supported mobile devices. This explanation has done little to appease users who relied on the download feature on their Windows devices.
