Microsoft’s Xbox Live service experienced significant disruptions recently, starting with an error notice around 11:07 AM PT that specifically affected the “account and profile” section of the service status page. Users encountered issues with signing in to their Xbox profiles, experiencing disconnections while already signed in, and encountering related problems with accessing games and social features. The service status page indicated that Microsoft was aware of the issue, with a resolution pending.
Later in the day, at 2:38 PM PT, another issue was acknowledged by Xbox Live, compounding the earlier problems. This further disrupted the ability of users to access games, apps, and other functionalities that require sign-in credentials. The error also manifested on the Xbox app for PC, affecting a broad spectrum of Microsoft’s gaming services across different platforms.
The impact varied depending on the game being played. Traditional games like Solitaire remained playable despite the sign-in issues, although cloud-saving features were inaccessible. However, more contemporary titles such as Brotato were completely unplayable without a successful Xbox Live sign-in, affecting both Xbox console users and PC players relying on Microsoft’s infrastructure for game access.
Until Microsoft resolves the underlying issues, users are likely to continue experiencing disruptions when trying to play games or access other services that depend on Xbox Live authentication. The ongoing service interruptions underscored the dependency of modern gaming experiences on stable online platforms and the challenges faced by providers in maintaining uninterrupted service for their global user bases.